Service 01 · 2–3 weeks
Commercial diagnosis
In two to three weeks we see how your operation sells today and hand you the engine map, the leak, and a 90-day roadmap.
- Duration
- 2–3 weeks
- Deliverables
- Engine map · The leak · 90-day roadmap
- Next
- Install the Nüvel method, build the software, or both
What we look at
We look at how the operation sells today, not how the org chart says it sells.
- Who speaks to whom in the sales cycle.
- What gets measured, and what stopped being measured.
- Where the work stalls between one step and the next.
- How much of the number depends on a single person.
What you get
- Engine map: how an opportunity moves today, end to end.
- The leak: the point where the operation loses the most.
- 90-day roadmap: what to change first, in what order, and who holds it.
Who it is for
- BPOs and contact centers, when attrition spikes or the phone bill is under review.
- Sales-led mid-market companies, when growth stalls or the person who carries the number leaves.
- Multi-site networks, when price and service are not the same from one site to the next.
- Teams with a platform in production, facing a migration, a new product, or a dashboard nobody trusts.
Questions
How long does the diagnosis take?
Two to three weeks.
What happens after the diagnosis?
With the roadmap in hand you can go on to install the Nüvel method (14 weeks), build the software that makes the routine hard to skip, or both. You can also run it with your own team.
Do I have to start here?
No. You can enter at any step of the path, but the diagnosis is the natural starting point because it defines the leak and the order of the changes.
Request the diagnosis
Tell us where the operation fails. The brief goes straight to the lab and we reply within two business days.